Emergency

Be Prepared!

1. Monitor Your Generator’s Weekly Exercise Cycle

  • Know if there is a problem before the lights go out. If the generator does not exercise at its scheduled time there may be an issue.
  • Inquire about Monitoring Services through Northeast Generator to get real-time status info to your phone or device.

2. Confirm Service Appointments

  • Allow Northeast Generator to access and test the Transfer Switch by simulating a power failure.

3. Understand the Basics.

  • What is connected to the generator and what is not?
  • Know the locations of your emergency equipment.
  • Know where your control panel is on the generator to monitor the current status – Ready, Warnings or Faults.

4. Operating During an Outage

  • For an outage lasting more than 24-hrs your generator is required to be shutdown and the engine oil level checked and corrected at least once every 24-hrs.  Consult your owner’s manual for more specific intervals.
  • Consult your owner’s manual for specific information to your system i.e. engine oil grade, quantity and how to check.
  • Understand how to shutdown and restart the generator – Do not perform those operations while the generator power is on to the home or building.  The generator output breaker must be off before shutting down or restarting the generator.
  • Verify your carbon dioxide monitor is operating correctly to protect against engine exhaust.

5. Call Northeast Generator!

  • We can send a technician to verify your system is working correctly and answer any questions about your specific equipment and setup.