• Your Cart Is Empty!
Consumer Help, Permanent Generators

Ready to invest in a whole house generator? “Is it really worth the extra money” is a question people often ask us. “What about the portable generator I saw yesterday on sale, why won’t that work for me?” is another. 

These are great questions. We hear them every day. Searching the internet for advice doesn’t really answer all of your questions, however.  Here are 3 important things to know before you buy a whole house generator: 

  1. No surprise, central air conditioning and HVAC systems are power hungry units that directly affect size, or capacity of a whole house generator. Generators are measured in kilowatts: 1kW = 1,000 watts. If an A/C unit is 36,000 BTUs that means you need a whole house generator of at least 11kW.
  2. What type of fuel do you need? Whole house generators of up to 22kW run on liquid propane (LP) or natural gas (NG). If you’re thinking of buying a whole house generator that runs on diesel fuel, you’ll need to bring your budget way up for a liquid cooled whole house generator. Meter and gas lines must be the correct size for NG, and both LP and diesel whole house generators need tanks large enough to support continuous operation. Speaking to an expert about your specific situation is always the best way to identify options.
  3. Getting the right switch – known as the Automatic Transfer Switch (ATS) is just as important as selecting the right whole house generator because they work together to restore lost power. Your electrical service panel will tell you if you have a 400, 200 or 100 amp service. Most average sized homes are 200 amp, so you’ll need a 200 amp transfer switch.

Other types of questions will come up when you talk to the factory trained experts at Northeast Generator about options. Everything is going to be clearly explained, so you can make the best decision about investing in a whole house generator.  Give us a call this week to discuss your needs at (203) 336-3031. 





Consumer Help, Permanent Generators, Standby Generators

The National Fire Protection Association (NFPA) establishes safety standards for commercial buildings using a Level 1 generator to support critical care facilities, such as nursing homes. For Level 1 generators, a generator load bank test has to be scheduled every month.

What about other types of generators?

Manufacturers agree commercial users should schedule a generator load bank test every year. Companies that rely on data collection, for example can’t afford to lose power for a few minutes much less a power outage lasting days. A load bank test verifies full and operational capacity of a generator in a non emergency.

Why is a generator load bank test important?

A load bank test is one of the best ways to identify any failing points in a generator.  Typically, generators operate under a manufacturer’s “rated output” capacity.  During the test, the engine reaches full operating temperature and burns out any fuel residue. Parameters are checked and reported on:

  • oil pressure
  • engine temperature
  • fuel pressure
  • generator output readings
  • voltages
  • amperages
  • kilowatts

It’s important to note that a generator load bank test does not interrupt a building’s main power source. Technicians performing the test bring in their own specialized equipment to perform the test, which takes between 30 minutes and 2 hours.  Afterward, a generator runs cleaner and with greater efficiency. Your facility is better prepared for any emergency. 

With over 50 years in the generator business, the factory-trained experts at Northeast Generator work with operations managers and building owners to ensure all NFPA standards are met on Level 1 generators. For all other types of generator, a yearly load bank test can be scheduled, along with maintenance, including installing replacement parts and fixing any problems discovered as a result of a generator load bank test. 

Don’t wait for a major disaster to learn about a problem that could have been prevented.  Give Northeast Generator a call today to schedule a generator load bank test at (203) 336-3031.


Consumer Help, Standby Generators, Uncategorized
Wondering About a Standby Generator Tax Deduction? If you bought a standby generator to support dialysis equipment, chairlift, or specialized wheelchair, it’s considered a medical-related expense that you should discuss with your tax accountant. However, if you’re still weighing the pros and cons of buying a standby generator, here are a few pros you may not have thought about:

First, it gives tremendous peace of mind. Realtors call this the “joy factor”. Backup power from an automatic transfer switch and power management system means that heaters, refrigerators, computers, sump pumps and lights keep running and your family and pets stay safe in emergencies. Second, any home improvement project that increase livability is worthwhile! A standby generator fits this category. Just look around your neighborhood. More and more people work from home, making a standby generator essential for business. Communications, computer programs, telephones, internet, and other vital equipment function without interruption. Customers and co-workers stay happy. Finally, what about financial protection? Your paycheck is at high risk if you struggle and try to live without power even for a few days. Think about the cost to replace all of the things you lose in a disaster? Food in the fridge and freezer thrown away and restocked. Downed trees to be cut and removed by landscapers. Water pumped out and repairs to roof or basement. Expense after expense. It’s a money drain possibly avoided by owning a standby generator as your back up power source in a disaster.

It’s always best to discuss options with a professional.  So, after you check in with your tax advisor, call Northeast Generator at (203) 336-3031 to discuss your needs. Although a tax deduction is always nice to find, buying a standby generator pays off in so many other ways…peace of mind, better livability, and financial protection in post-emergency clean up.

Consumer Help, Standby Generators
You’re happy with your standby generator. It’s an investment that’s giving you, your family or co-workers peace of mind. When you bought your standby generator however, did the salesperson tell you that all models need to be serviced at least every 30 days and after every major use? It only takes minutes, but when maintenance, warranty issues and repairs are needed, these DO take time.

Why risk it?

Here are some things to look out for while checking your Standby Generator:
1. A Gas-powered standby generator has a dip stick similar to a car’s with an oil level fill line. While generator is off and cool, check the level. If oil looks dirty or is low, it’s time to either fill up, or have the oil changed. New generators require full oil replacement at initial 25 hours; 50-60 hours thereafter.
2. Open air filter case by unbolting and inspecting filter for debris and dirt. If all looks okay, put it back by tightening bolts in place. If dirty, order and replace air filter.
3. Test battery voltage. A majority of emergency service calls for standby generators are due to corroded or old batteries. Replace battery every 2 years.
4. Check for leaks to coolant and fuel lines. Cracks in pumps and valves can signal premature failure of a standby generator.
5. Check sensors for any error codes. Turn off power and start up again. If codes don’t re-set investigate further.
6. Lastly, as you re-cover and lock your standby generator, look around the unit for rodent and other animal nests. If you find anything that’s not suppose to be there, take care of it immediately.

Scheduling a local, factory-certified technician from Northeast Generator for an on-site preventative maintenance of your standby generator is as simple as making a phone call to (203) 336-3031. Northeast Generator can also provide repair and warranty service, and factory replacement parts. As an Independent Service Dealer of most major brands, including Generac, Briggs & Stratton and Kohler, Northeast Generator is there to help.

Consumer Help, Portable Generators

You bought your portable generator a couple of years ago, and it’s paid off big time, like when your town was without power for days and it saved you from moving into a hotel, and when you needed extra lights on the terrace for Dad’s big birthday party.  A portable generator is great in emergencies, but requires REGULAR maintenance to stay in top working condition.

Follow these 5 tips to keep your portable generator working at its best:
  1. Change the Oil. Just like a car, oil changes are essential for portable generators. Rule of thumb for an average size generator, change oil at the first 30 hours, and every 100 hours thereafter.
  2. Replace Air Filter and Spark Plug. A clean filter and new spark plug assure a proper air-fuel mixture, and the engine will run better and last longer. See manufacturer’s handbook for frequency of replacement.
  3. Drain Fuel.When storing a portable generator for 30 days or longer, it’s important to keep the carburetor healthy. Acidic gas can damage the fuel system when not in use.
  4. Fully Charge the Battery. If your portable generator has an electric start feature, make sure the battery is charged to capacity prior to each use.
  5. Start Your Generator every 30 days. By performing even this one simple step, you will avoid some common maintenance related problems.

Don’t wait for an emergency to happen to maintain and repair your portable generator.

If you encounter problems while troubleshooting, or have questions about parts or service issues, please call Northeast Generator – independent authorized service provider of major brands, including Cummins, Generac, Kohler, Winco, Briggs & Stratton. Our team is ready to help you with over 50 years of industry knowledge! (203) 336-3031.


Consumer Help, Generator Rentals, Standby Generators

Is burying electrical lines really the answer to our blackouts?  A Wall Street Journal article, “Outages Rattle the Suburbs” published Monday, March 19, 2018, debates this hot topic.

People are on edge after four nor’easters in a row caused blackouts throughout our cities and towns. Are we blaming this vulnerability on our trees? While undergrounding can enhance the scenic beauty of our natural landscape, what’s the cost to residents? Years of annoying road closures, disruptions, and escalating utility bills? According to a report published by the Public Service Commission of Wisconsin, “The estimated cost for constructing underground transmission lines ranges from 4 to 14 times more expensive than overhead lines of the same voltage and same distance.”

heavy snow and ice will continue to pound our weakened power lines while sensible solutions continue to be urgently needed.

Generators are today’s solution for homes, offices, fire stations, hospitals, schools and government buildings. Generators are a proven, reliable back up power source in emergencies. And, when properly and professionally designed, installed, and maintained, generators greatly enhance our quality of life. Not to mention peace of mind.
Just think how many times a day you:
  • charge your phone
  • flip on a light
  • close the garage door
  • activate your building’s security system
Simple tasks, all taken for granted until the power shuts off! 

Instead of looking at buying a generator, you’re at the store, buying bread and milk again!
Honestly, you can do so much more to prepare for a disaster. Call the professionals at Northeast Generator and receive an estimate for installing and servicing a generator for your residential or commercial property at (203) 336-3031. Don’t go through another big storm feeling helpless. Get the process started today.


Consumer Help, Standby Generators

When the power goes out, is your health at risk? The answer is yes!

Three weeks in a row, three major Nor’easters later. And, another storm looming in the forecast. If you are like thousands of people who endured a blackout, you felt incredibly stressed out. Trying to cook, stay warm and keep kids safe with little or no communication to the outside world take its toll. Anxiety, isolation and frustration are common complaints. When will the power company show up? How many times must you dial the 1-800 number and report your problem? 

It’s true, living without power affects our health. In a 2016 study, experts report a spike in emergency room visits as a direct result of prolonged blackouts. Common sense goes out the window, and this leaves the door wide open for accidents, like falling off ladders, cuts, burns and possibly worse. Owning a professionally installed and serviced generator mitigates risk of injury. One phone call to Northeast Generator – the company who’s been helping customers like you for over 50 years is all it takes. 

The first question people ask is, how long will it take to get a generator installed?

“While every customer is unique, an average residential installation takes about 3-4 weeks, from permit to electrical hook up” says Mark Holzner, company owner. Since Northeast Generator is a licensed dealer for top brands, Cummins, Kohler, Briggs & Stratton, Generac and Winco, the process is streamline. That means, less waiting time for generator products and parts.  It also helps that Northeast Generator has 50 full-time staff, in-house electricians, service technicians, factory trained repair specialists and customer service representatives centrally located in a 30,000 square-foot facility in Southern Connecticut. 

Preventative maintenance contracts and preferred emergency service available 24-7 reduce any burden on you and your family, possibly sparing you that emergency room visit when the next big storm hits. 

Call Northeast Generator today at (203) 336-3031